Contact

Contact Us

One inbox, read by the person who built the tool. Tell us what you were measuring and we will get back to you.

Last updated: 26 September 2026

Email us directly

hello@truedpianalyzer.com

We usually reply within 2 business days. There is no ticket system and no chatbot — your message lands in a single inbox.

Before you write

The fastest answers are already on the page: the FAQ covers DPI measurement basics, and the accuracy notes explain what can skew a reading (OS pointer acceleration, distance error, curved swipes). If your result looks wrong, the diagnostics panel — counts, alignment, spread and active input mode — usually says why.

What to send

  • Browser and OS — e.g. Firefox 142 on Windows 11.
  • Mouse model — and the DPI the driver claims.
  • Distance used — and how you measured it (ruler, card width, marks).
  • Run results — counts, alignment and spread from the diagnostics panel.
  • What you expected — versus what the tool reported.

Send a message

This form composes an email in your own mail app — nothing is submitted to this website, because the Site has no backend to submit to.

Other ways to reach us

  • Bug reports — What you did, what happened instead, plus your browser, OS and mouse model. Screenshots of the diagnostics panel help enormously.
  • Accuracy findings — Mouse model, the distance you measured, three swipe results and how they compare with the driver value. These are the reports we act on first.
  • Privacy requests — Access, deletion or correction requests under GDPR/CCPA — see the Privacy Policy, then email us directly.
  • Legal & press — Licensing questions, takedown notices, partnerships and media enquiries.
  • Unrelated to the tool — for how we handle data, read the Privacy Policy; for the rules of use, the Terms & Conditions.

Back to the measurement

One swipe over a known distance and you have your mouse’s real DPI.

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